Job Details

JK698 Japanese Speaking Customer Sales & Service Representative

Jobcode JK698

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KL/Selangor
RM6500~9000 per month
Mon - Fri On rotational shift basis (24 x7 operation)
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【Job Summary】


- Handling inbound and outbound customer enquiries utilising available contact centre systems and programs.
- Identify the customer’s needs, investigate, and troubleshoot issues to offer personalised service in line with quality and training directives.
- Utilize provided tools, systems, and training to provide customers with a high level of customer service.

【Requirements】


* Available to work on a roster basis covering 365 days a year and within hours in accordance with client requirements (24 x 7 operation)
* Self-motivated, resilient and able to maintain a consistent standard of customer service over an entire shift
* Demonstrated ability to work effectively and efficiently in multiple applications within a windows based computer system.
* Excellent Japanese and English communication skills (verbal and written)
* Japanese skill: Business level (Min JLPT N2)
Type of company
Foreign Company
Industry
Call Center / Shared Services /BPO
Job Category
Customer Service
Salary
RM 6,500~RM 9,000 per month
Workplace (Country)
Malaysia
Workplace (City)
KL/Selangor
Working hours ・ Holiday
Monday - Friday : On rotational shift basis (24 x7 operation)
Saturday : On rotational shift basis (24 x7 operation)
Do not hesitate to contact us should you have any question.
Please call us for more information.
(60)3-5638-8010