Job Details

JK701 Native Korean Customer Sales & Service Representative

Jobcode JK701

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KL/Selangor
RM6500~9000 per month
Mon - Fri On rotational shift basis (24 x7 operation)
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【Job Summary】


- Handling inbound and outbound customer enquiries utilising available contact centre systems and programs.
- Identify the customer’s needs, investigate, and troubleshoot issues to offer personalised service in line with quality and training directives.
- Utilize provided tools, systems, and training to provide customers with a high level of customer service.

【Requirements】


* Can consider Native Korean or Korean speaking expatriate outside of Malaysia. Start with working from home and move to Malaysia after border's requirements have been loosen.
* Available to work on a roster basis covering 365 days a year and within hours in accordance with client requirements (24 x 7 operation)
* Demonstrated ability to work effectively and efficiently in multiple applications within a windows based computer system.
* Excellent communication skill in Korean (TOPIK Level 6 or equivalent) and English (B2 level).
Type of company
Foreign Company
Industry
Call Center / Shared Services /BPO
Job Category
Customer Service
Salary
RM 6,500~RM 9,000 per month
Workplace (Country)
Malaysia
Workplace (City)
KL/Selangor
Working hours ・ Holiday
Monday - Friday : On rotational shift basis (24 x7 operation)
Saturday : On rotational shift basis (24 x7 operation)
Do not hesitate to contact us should you have any question.
Please call us for more information.
(60)3-5638-8010