* This position is for Korean Speaking Malaysian only.
* Work location: Cyberjaya * At least 2 year’s experience in a helpdesk/customer handling environment, especially IT industry. * In depth knowledge of PC technologies and desktop/server hardware and software architectures * Knowledge of cabling and network architectures * Ability to grasp new technical concepts quickly * In depth knowledge of Microsoft applications used on PCs ? MS Office 2003, MS Windows XP * Knowledge of Lotus Notes mail * Basic understanding of computers and how they are configured * Ability to identify and distinguish between hardware, software, network and server problems; * Skills in the use of PCs and associated software and applications; * Knowledge and experience in RAS support and general administration * Korean skill: Business level (Topik level 5 or above)