Networking Products - Native Korean Customer Service Specialist - Bayan Lepas, Penang (JB384KD)
Jobcode JB384KD
この求人に応募/問合せするPenang | |
RM8100~9000 / 月 |
【求人詳細】
Hiring Company Industry: Call Center/IT-Enabled Services/BPO
Job Summary:
- Responsible to resolve customer queries in a timely and accurate way through inbound call, email or live chat
- Identify customer needs and assist them in using specific features and functionalities in the social media platform
- Follow-up with customers to ensure their technical issues are resolved
- Become and remain knowledgeable about social media products and community standards
- Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
【応募者に求める条件】
- Basic knowledge on Social media platforms as well as Computer operations
- Korean: Native level, English: more than daily conversation level
- 企業タイプ
- 日系以外の外資系
- 業種
- コールセンター・BPO
- 職種
- カスタマーサービス
- 給料
- RM 8,100~RM 9,000 / 月
- 勤務国
- マレーシア
- 勤務地
- Penang
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