Hiring Company Industry: A global leader in outsourced customer experience management (BPO)

Job Summary
- Provide timely support to customers through available communication channels (inbound, outbound calls, email and live chat)
- Identify and escalate priority issues through proper channels when necessary
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter

- Required candidate to have background with Customer Service in Banking Industry
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
- Minimum typing speed of 40wpm with a 90% accuracy score.