| KL/Selangor | |
| RM3000～4500 per month | |
| Mon - Fri 09:00 ~ 18:00 |
【Job Summary】
Hiring Company Industry: A global leader in outsourced customer experience management (BPO)
Job Summary
- Provide timely support to customers through available communication channels (inbound, outbound calls, email and live chat)
- Identify and escalate priority issues through proper channels when necessary
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter
Job Summary
- Provide timely support to customers through available communication channels (inbound, outbound calls, email and live chat)
- Identify and escalate priority issues through proper channels when necessary
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter
【Requirements】
- Required candidate to have background with Customer Service in Banking Industry
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
- Minimum typing speed of 40wpm with a 90% accuracy score.
- Type of company
- Foreign Company
- Industry
- Call Center / Shared Services /BPO
- Job Category
- Customer Service
- Salary
- RM 3,000～RM 4,500 per month
- Workplace (Country)
- Malaysia
- Workplace (City)
- KL/Selangor
- Working hours ・ Holiday
- Monday - Friday : 09:00 ~ 18:00