- Handling inbound calls, email, chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- Demonstrates ownership of every customer interaction to achieve successful first time resolution on all contacts
- Works with multiple technology applications and features to resolve customer contacts

-
Must be native in Korean
- Applicant must be willing to work in rotational shift (operation hours: 24/7 between Mon to Sun)
- Good command of computer skills / Microsoft Office and typing must be fast in Korean