JB357KD Global Social Media Platform - Korean Speaking Customer Success Specialist
Jobcode JB357KD
Apply for this job| Penang | |
| RM5500～6500 per month |
【Job Summary】
- Responsible to resolve customer queries in a timely and accurate way through inbound call, email or live chat
- Identify customer needs and assist them in using specific features and functionalities in the social media platform
- Follow-up with customers to ensure their technical issues are resolved
【Requirements】
- Korean: advanced level (TOPIK 5~6) / English: more than daily conversation level
- Basic knowledge on Social media platforms as well as Computer operations
- Type of company
- Foreign Company
- Industry
- Call Center / Shared Services /BPO
- Job Category
- Customer Service
- Salary
- RM 5,500～RM 6,500 per month
- Workplace (Country)
- Malaysia
- Workplace (City)
- Penang