Job Details

Customer Service and Operation Assistant, WFH (22740)

Job ID 22740

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KL/Selangor
RM2300~3000 per month
Mon - Fri Flexible
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【Job Summary】

Hiring Company Industry: Globally distinguished wealth creation education company, venture capital, and advisory firm.

Job Summary
- Respond to all customer inquiries via various platforms including but not limited to emails, WhatsApp, Telegram, customer service software, social media, etc.
- Support on virtual and live in person event help desk moderation (i.e. online chats, help desk) sharing sales links and answering general customer questions.
- Assist in solving challenging customer complaints/issues and handle de-escalations where needed.

【Requirements】


- Minimum 1-2 years customer service experience.
- Experience using computers for a variety of tasks including competency in Google workplace including Shared Drives, Docs, Sheets, Gmail, and comfortable using customer service software platforms.
- Strong communication skills and the ability to problem solve.
Type of company
Local Company
Industry
Others
Job Category
Customer Service
Salary
RM 2,300~RM 3,000 per month
Workplace (Country)
Malaysia
Workplace (City)
KL/Selangor
Working hours ・ Holiday
Monday - Friday : Flexible
Do not hesitate to contact us should you have any question.
Please call us for more information.
+(60)3-2202-0886/ 0887