| KL/Selangor | |
| RM4000～10000 per month |
【Job Summary】
Hiring Company Industry: Specialist in providing fintech-focused back-office solutions.
Job Summary
- Develop and implement a clear customer experience (CX) strategy for clientele
- Communicate with customers via email, chat, or other channels to capture and respond to feedback and inquiries
- Prepare and share reports based on customer interaction records, highlighting key insights and suggestions
Job Summary
- Develop and implement a clear customer experience (CX) strategy for clientele
- Communicate with customers via email, chat, or other channels to capture and respond to feedback and inquiries
- Prepare and share reports based on customer interaction records, highlighting key insights and suggestions
【Requirements】
- 3 to 5 years of working experience in sales/retail operation/customer service is an added advantage
- Fresh graduates are welcome to apply
- Proficiency in English and Japanese (both verbal and written) is a must
- Type of company
- Local Company
- Industry
- IT / Computer
- Job Category
- Customer Service
- Salary
- RM 4,000～RM 10,000 per month
- Workplace (Country)
- Malaysia
- Workplace (City)
- KL/Selangor